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Epicor ERP consulting that fits how you actually work

Implementation, support, customization and strategy for North American businesses running, or planning to run, Epicor.

From blueprint to go-live

Implementation & Migration

A structured, low-disruption path to a working Epicor system, whether it is your first ERP, a replacement for an ageing one, or an upgrade to the latest version.

Outcome: a system your team is ready to use on day one.

  • Discovery workshops

    Requirements captured with the people who actually run the processes.

  • Solution design & configuration

    A blueprint tailored to your workflows, not a generic template.

  • Data cleansing & migration

    Clean, validated data moved across with reconciliation.

  • Testing & user acceptance

    Realistic scenarios so problems are found before go-live.

  • Cutover & go-live support

    A rehearsed plan and hands-on help when it matters most.

  • Upgrades & cloud moves

    Version upgrades and cloud migrations with minimal downtime.

Keep your team productive

Managed Support & Training

Ongoing help so small issues never become big ones, plus training that turns any ERP into something they rely on.

Outcome: fewer disruptions and a team that gets more from Epicor.

  • Help desk & issue resolution

    Fast, knowledgeable responses to day-to-day questions.

  • System administration

    Users, security, environments and routine maintenance handled.

  • Role-based end-user training

    Sessions built around each team’s real tasks.

  • Admin & power-user coaching

    Grow in-house expertise and reduce reliance on outside help.

  • Health checks & reviews

    Regular reviews of performance, data quality and usage.

  • Documentation & runbooks

    Clear guides so knowledge stays in your business.

Fit Epicor to your business

Customization & Integration

Epicor is flexible. We extend it carefully, in ways that stay maintainable and upgrade-friendly, and connect it to the other systems you depend on.

Outcome: Epicor that matches how you work, without fragile workarounds.

  • BPM workflows

    Automate approvals, notifications and repetitive steps.

  • Reports, BAQs & dashboards

    The right numbers in front of the right people.

  • EDI & eCommerce

    Connect with customers, suppliers and online channels.

  • Third-party & API integrations

    Link CRM, shipping, payroll, BI and more.

  • Process automation

    Remove manual re-keying and spreadsheet workarounds.

Strategy before software

Business & Process Consulting

Independent, practical guidance to make sure your ERP investment is aimed at the right problems and delivers the value you expect.

Outcome: confident decisions and a clear roadmap.

  • Process review & gap analysis

    See where your processes and your system disagree.

  • ERP readiness & selection

    Objective help deciding whether and how to proceed.

  • Project rescue & recovery

    Get stalled or struggling projects back on track.

  • Optimization & adoption

    Find unused capability and fix poor habits.

  • Roadmaps & change management

    A phased plan your organization can absorb.

  • Stakeholder workshops

    Align leadership, finance, operations and IT.

Ways to work together

Engagement options

Choose the level of help that suits where you are today.

Project-based

A defined scope, timeline and budget for implementations, upgrades and migrations.

Ongoing support

A predictable monthly arrangement for help desk, administration and improvements.

Advisory & health checks

Short, focused engagements to review your system and recommend what to do next.

Platforms we work with

Epicor Kinetic
Our approach

How every engagement runs

  1. Discover

    Workshops to understand your processes, pain points and goals before a single setting is touched.

  2. Design

    We blueprint the solution, agree scope and milestones, and plan the data and integration approach.

  3. Deploy

    Configure, migrate, test and train, then go live with a cutover plan your team is comfortable with.

  4. Support

    We stabilize, optimize and stay close after launch so the system keeps delivering value.

Let’s talk about your Epicor project

Whether you are starting fresh, upgrading, or fixing something that never quite worked, we would be glad to help.